horasbet Casino & Sportsbook Terms

When you join horasbet, you agree to our terms of service, which set out your rights, our responsibilities, and the rules governing your account. We've written these terms to be clear and fair—covering account opening, deposits, withdrawals, game rules, and dispute resolution.

Our terms apply to all horasbet users and all activities on our platform: slot games like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways; live-dealer tables such as Dragon Tiger, blackjack, and roulette; sportsbook markets including Liga 1, Piala AFF, and other football tournaments; and esports markets. We enforce these terms consistently to protect both our community and our platform.

This page summarises our core terms in plain language. For the complete legal terms, contact our support team during business hours. Services are available only where local law permits.

Our horasbet account opening and verification policy

To open an account on horasbet, you must be at least 18 years old and provide a valid email address. During account setup, we collect basic personal details: your legal name, date of birth, and contact information. We use this information to create your horasbet login and to communicate with you about your account.

Before you can deposit or withdraw funds, your horasbet account must complete Know Your Customer (KYC) verification. We request a government-issued ID document (national ID card, passport, or driver's license) and proof of address. Our compliance team reviews these documents within one business day. We keep your documents secure and encrypted; we share them only with authorised horasbet staff and as required by law.

Once verified, you can fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer to mobile banking, local payment, online payment, or e-wallet. Deposits are instant. We do not charge deposit fees. Your balance updates immediately after confirmation.

Deposits, withdrawals, and our payment commitment

We handle all deposits and withdrawals on horasbet through secure, encrypted channels. Deposits are final once confirmed—we do not refund deposits except in cases of fraud or system error, which we investigate case-by-case. Withdrawal requests are processed in the order received, subject to fraud-detection review. Standard withdrawals settle within one business day to your chosen payment method.

When you withdraw from horasbet, funds return to the payment method you deposited with. For example, if you funded your account via mobile banking, your withdrawal goes to the same local payment account. This policy protects both you and horasbet by preventing fraud and money-laundering.

We may place temporary holds on withdrawals for verification purposes, particularly around holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi when payment networks experience delays. We'll notify you if a hold applies and provide an estimated release date.

How horasbet handles game rules and outcomes

Our slots—Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways—use certified random-number generators (RNGs) audited by independent testing laboratories. Each spin is independent; previous results do not affect future spins. We do not guarantee any specific outcome, payout rate, or return-to-player (RTP) figure, though we publish our RTP ranges in each game's help menu.

Live-dealer games on horasbet (Dragon Tiger, blackjack, roulette, baccarat) are streamed from licensed studios with real dealers and live cards. We do not manipulate outcomes. Settlement occurs according to standard game rules published in each game's help section.

Sportsbook markets—Liga 1, Piala Indonesia, Piala AFF, and other football tournaments—settle according to official league results. We do not guarantee any odds or outcome. Markets close at kick-off; late bets are rejected. In-play markets adjust odds continuously and close when we deem them no longer fair.

Our horasbet dispute resolution and jurisdiction policy

If you believe an error has occurred on your horasbet account—a missing credit, an incorrect settlement, or an unauthorised transaction—contact our support team immediately. We investigate disputes within two business days and respond with our findings. Most disputes are resolved quickly once we review our transaction logs.

If you're not satisfied with our response, you may escalate your complaint to our senior support team. We handle escalations within five business days. If we cannot resolve your dispute, we'll explain our position in writing.

Account security and your responsibilities

You are responsible for keeping your horasbet login credentials confidential. Never share your password or two-factor authentication codes with anyone, including our support staff. We never ask for your password. If you suspect your account has been compromised, contact us immediately. We'll help you reset your password and review your account activity for fraud.

We offer optional two-factor authentication (2FA) for added security. We strongly recommend enabling 2FA on your horasbet account. Once enabled, you'll need a one-time code from your phone to log in, making your account significantly harder to compromise.

Jurisdiction and applicable law

horasbet operates as a gaming and sportsbook platform. Our services are available only where local law permits. We do not offer services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of horasbet comply with their own jurisdiction's laws.

These terms and your use of horasbet are governed by the laws of the jurisdiction where our operations are licensed. Any disputes arising from these terms shall be resolved according to that jurisdiction's legal processes. We are not liable for losses resulting from your breach of these terms or from circumstances beyond our reasonable control (such as internet outages or payment-network failures).

1. Account opening and verification

   Provide valid ID, complete KYC, then deposit and start playing on horasbet.

2. Game play and settlement

   All outcomes on horasbet are determined by certified RNGs and official results; no manipulation occurs.

3. Withdrawal and security

   Withdraw to your original payment method within one business day; protect your password and 2FA code.

4. Dispute resolution

   Contact support within 30 days of a disputed transaction for investigation and response.

Changes to these terms

We may update horasbet terms from time to time to reflect changes in law, technology, or our operations. We'll notify you of material changes via email or an in-app notice at least 14 days before they take effect. Your continued use of horasbet after the change date means you accept the updated terms. If you disagree with a change, you may close your account.

By opening and maintaining an account on horasbet, you acknowledge that you have read, understood, and agree to these terms. If you have questions about any part of our terms, contact our multilingual support team available during business hours in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions. We're here to explain our policies and help you use horasbet confidently and securely.