horasbet Privacy Policy

This page describes what we collect when you use horasbet and how we keep that data protected. We operate an online entertainment platform serving users across Southeast Asia where local law permits. Our commitment is to be transparent about the information we gather, how we use it, and the rights you hold over your own data.

When you open an account on horasbet, deposit funds via DANA, e-wallet, mobile banking, or local payment, or place a wager during Liga 1 or Piala AFF coverage, you share personal details with us. We take that responsibility seriously. This policy explains our practices in plain language so you can understand exactly what happens to your information.

What we collect on horasbet

We collect your email address, phone number, full name, and date of birth when you register an account. During KYC (Know Your Customer) verification, we ask for a government-issued ID—a national identity card, passport, or driver's licence—and proof of address such as a utility bill or bank statement. We also store your banking or payment details when you fund your account; for example, if you use OVO or e-wallet, we keep a record of your transaction history within horasbet so you can review deposits and withdrawals.

We log your activity: which games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), which markets you view on our sportsbook, and when you access horasbet from Jakarta, Surabaya, Bandung, Medan, or Semarang. We also collect your IP address, browser type, and device information to detect fraud and ensure account security. Cookies help us remember your login preferences and language choice.

How we use your data

Our primary use of your information is to operate your account, process deposits and withdrawals, and comply with anti-money-laundering law. We verify your identity to prevent fraud and to meet regulatory requirements in the jurisdictions where we operate. Your email and phone number let our multilingual support team contact you if we detect suspicious activity, process your withdrawal request, or answer your questions about account recovery or game rules.

We analyse aggregated, anonymised data (never linked to your name or account) to understand which games are popular, which payment methods users prefer in your region, and how we can improve horasbet's platform stability. We do not sell your personal information to third parties. We may share data with payment processors (to settle your mobile banking or local payment transaction), with compliance consultants (to meet legal obligations), and with our hosting provider if our servers sit outside your jurisdiction.

Your rights on horasbet

You have the right to request a copy of all data we hold about you. You can ask us to correct inaccurate information, such as a misspelled name or outdated address. You also have the right to request deletion of your account and associated records, subject to any legal retention obligations we must follow. To exercise these rights, contact our support team via email or live chat; we respond within five business days.

We believe transparency and user control over personal data are foundational to trustworthy online entertainment.

Cookies and tracking

We use cookies to keep you logged in to horasbet and to remember your game preferences. These are session cookies (deleted when you close your browser) and persistent cookies (stored for up to 12 months). We do not use cookies to track your activity outside horasbet. If you disable cookies, you can still use our platform, but you may need to re-enter your login details more frequently.

Our horasbet data commitments

We encrypt all data in transit using industry-standard TLS (Transport Layer Security) and store sensitive information in encrypted databases. We restrict access to personal data to authorised staff only and conduct regular security audits. If we discover a data breach, we notify affected users within 72 hours and take immediate steps to contain the incident.

Your data may be processed outside your home country, depending on where our servers and payment processors are located. By using horasbet, you consent to this cross-border transfer. We do not store your data longer than necessary to fulfil our legal, tax, and anti-fraud obligations—typically three to seven years for transaction records.

Our services are available only where local law permits. Users are responsible for verifying that access to and use of horasbet comply with their own jurisdiction's regulations. If you have a data-protection complaint, contact our support team first. If you remain unsatisfied, you may escalate to your local data-protection authority.

This policy was last updated on the publication date of this page. We may revise it to reflect changes in law or our practices. Continued use of horasbet after a policy update means you accept the revised terms.